Our VT HelpDesk is your 24/7 Customer Support Center, offering around-the-clock assistance to you – as you need it, when you need it, wherever you need it.
We have a team of dedicated and committed front-line support staff, ready to attend to your ICT needs as and when you need it. During our office hours, we are available via the usual channels – call, text, email, Facebook or visit us!
After hours, all calls are routed to our on-call team members. In the weekends and public holidays, our Duty Managers ensure that help is there when you need it. Depending on the nature of the call, we will always get in touch with you ASAP.
You can also access our self-service VT Online HelpDesk, which allows you to log any ICT issue or problem and you get to track the progress of our attendance to it in real-time.
But it IS during emergencies that our VT team truly shines! Time and again, we have rescued clients from the brink of disaster because of our proven system of problem escalation, our skilled and knowledgeable team of engineers and technicians, and the rapidness with which we move to resolve ICT-related emergency issues.
If you care about your firm’s ICT response times, VT HelpDesk is your answer!
24/7 Client Support
Office hours: 679-7738117
After hours: 679-7779222
Skype ID: vt_technology
To use VT Online HelpDesk, enter your correct User Name and Password when prompted. You must be a registered user to use this service.