VT Solutions is a leading player in the ICT market in Fiji and the Pacific, offering a wide-range of ICT services and products to corporate and enterprise clients. More information about us can be found at www.vt-solutions.com
Due to growth and expansion, we are on the hunt for some fabulous personalities to join our team. If you are self-driven, have a passion for success and want to be part of a focused fun-loving team then let’s get together and create magic!
Key Responsibilities:
- Providing technical support: Assist end-users by troubleshooting and resolving hardware, software, and networking issues while offering guidance on system usage.
- System maintenance and upgrades: Perform routine maintenance, configure new hardware/software, apply security patches, and manage backups and disaster recovery.
- Monitoring and troubleshooting: Oversee IT system performance, resolve technical issues, and address potential security threats in servers, databases, and networks.
- Documentation and reporting: Create detailed documentation of IT processes and deliver reports to communicate technical information effectively.
- Research and development: Explore new IT technologies and tools to enhance existing systems and processes.
Skills and Competencies:
- Technical proficiency: Strong knowledge of hardware, software, networking, operating systems, server administration, database management, and virtualization/cloud technologies.
- Troubleshooting skills: Ability to analyze and resolve technical issues efficiently, even under pressure, using problem-solving skills.
- Communication skills: Effectively convey technical information to non-technical stakeholders through documentation, reports, and presentations.
- Time management: Organize and prioritize tasks to meet deadlines and resolve issues promptly.
- Adaptability: Quickly learn new technologies and adjust to changes in IT processes and systems.
- Attention to detail: Ensure IT systems are correctly configured, secure, and well-maintained.
- Customer service: Provide excellent support to end-users and collaborate effectively with IT teams.
Minimum Qualifications & Certifications
- Degree or Diploma in Information Technology
- Relevant IT Certifications eg. Comptia, Microsoft, Cisco, Vmware
- 2-4 years’ experience in similar role
- Fiji citizen or permanent resident
- Police clearance and clean driver’s license
Salary, Allowance & Benefits:
We offer a competitive salary and benefits package commensurate with experience, qualifications and competencies.
To Apply:
Please visit https://vt-solutions.com/about-us/career/ to lodge your application together with your CV, cover letter and transcripts. Due to the growth in volume of work and urgent resourcing requirements for long term projects, we will be interviewing & hiring as applications are submitted. Applications are officially expected to close on 16/02/2025 unless the positions are filled earlier.